Terms Of Sale

Welcome to Hulmara! As a distinguished provider of home decor items from China, we take pride in delivering premium quality across our diverse product range. We encourage you to familiarize yourself with our Terms of Sale to ensure a seamless shopping experience.

1. Ordering:

• Our online platform welcomes orders around the clock.
• After placing your order, you will receive a confirmation email outlining your purchase details. Please review this information and contact us immediately if there are any discrepancies.

2. Payment:

• We accept all major credit cards through our secure payment gateways.
• Your order will be processed and dispatched only after we have received full payment.

3. Shipping:

• Enjoy complimentary shipping on us to over 100 countries worldwide.
• Orders are processed and shipped within 1- 15 business days for items under 15kg and 7 - 30 days for items over 15kg.
• Delivery times vary: 9 to 15 business days for orders under 15kg and 10 to 30 days for orders over 15kg (via sea shipping) to the U.S., Europe, Asia, and the Middle East. Orders not delivered within 90 days are considered lost, and a refund or replacement will be issued.

4. Returns, Refunds, and Cancellations:

• We strive for your complete satisfaction. Items can be returned within 30 days of delivery, provided they are in their original, unused condition.
• Cancellations are accepted within 48 hours of order placement. If the item has not been shipped, a full refund will be issued. If the order is already in transit, it falls under our return policy.
• For detailed information on returns, refunds, and the return process, please refer to our dedicated policies on these matters.

5. Customer Service:

• Our commitment to exceptional customer service is unwavering. Should you have any inquiries or need assistance with your order, please contact us at contact@hulmara.com. We aim to respond within 24-48 hours.

Thank you for choosing Hulmara for your home decor needs. We are thrilled to enhance your spaces with our high-quality products and look forward to serving you.