Hulmara FAQ

 

1. What products does Hulmara offer? Hulmara boasts a diverse stock of premium home decor products. Every piece we offer is sourced directly from China, ensuring top-tier quality.

2. How long will it take to receive my order? After payment is cleared, we typically process and ship orders within 1-30business days. Depending on the item complexity, all info will appear in the description. The estimated timeframe is 10 to 60 business days.  

3. What if my package is lost? If your package remains undelivered for 90 days, it will be considered lost, and we will automatically process a refund.

4. Can I cancel or change my order? Yes, if your order hasn't been shipped yet. Please get in touch with us as soon as you decide to cancel or modify your order.

5. What is Hulmara's return policy? If you're not completely satisfied with your purchase, you can return the item within 30 days of delivery, provided it's in its original, unused condition. Return shipping costs will be the responsibility of the customer, except in cases of faulty or incorrect items.

6. How can I get in touch with Hulmara? For any inquiries, feel free to email us at contact@hulmara.com.

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